For properties in England, the Tenant Fess Act 2019 means that in addition to rent, letting
agents can only charge tenants (or anyone acting on the tenant's behalf) the following
- Holding Deposits (a maximum of 1 week's rent) (See Cooke & Co terms on our website for the rules on withholding any funds from your holding deposit);
- Deposits (a maximum deposit of 5 weeks' rent for annual rent below £50,000, or 6 week's rent for annual rental of £50,000 or over;
- Payments to change a tenancy agreement e.g. change of sharer (capped at £50 or, if higher, any reasonable costs);
- Payments associated with early termination of a tenancy (capped at the landlord's loss or the agent's reasonably incurred costs);
- Utilities, communication services (e.g. telephone, broadband), TV Licence and Council Tax;
- Interest payments for the late payment of rent (up to 3% above Bank of England's annual percentage rate);
- Reasonable costs for replacement of lost or damaged keys or other security devices (both during and outside office hours);
- Contractual damages in the event of the tenant's default of a tenancy agreement; and
- Any other permitted payments under the Tenant Fees Act 2019.
For properties in Wales and Scotland please refer to our website for further information.
NON-HOUSING ACT TENANCIES (AHA) - Please refer to our website for further information.
Cooke & Co are members of Client Money Protection Scheme (CMP) - Membership Number: CMP001358;
Cooke & Co are part of The Property Ombudsman redress scheme - Membership Number: T01055